CocchPalet
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Privacy Policy

How we protect and handle your personal information

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, request services, or contact us. This may include:

  • Name and contact information (email, phone number, address)
  • Payment information
  • Details about your clothing repair requests
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, and promotional offers

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

  • With service providers who assist us in operating our website and conducting business
  • To comply with legal obligations
  • To protect and defend our rights and property
  • With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Object to or restrict certain processing of your data
  • Withdraw consent where we rely on consent to process your data
  • Lodge a complaint with a supervisory authority

6. Cookies and Similar Technologies

We use cookies and similar technologies to provide, improve, and personalize our services. You can control cookies through your browser settings and our cookie management tool.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: +44 7952788438
  • Address: 451 Karen Spurs New Isabel, EH26 0LE, United Kingdom

Effective Date: January 1, 2025

Last Updated: January 1, 2025

CocchPalet

Professional clothing repair services across the UK

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Contact

+44 7952788438

[email protected]

451 Karen Spurs New Isabel
EH26 0LE, United Kingdom

© 2025 CocchPalet. All rights reserved.